5 Best Home Health Care Providers in Australia That Make Caring for Loved Ones Easier
It started when my grandfather came home from the hospital after surgery. The doctor said he’d recover faster at home, but suddenly we were responsible for medications, mobility support, and making sure he didn’t fall.
I remember sitting at my laptop, searching for home health care services in the country and cross-checking each provider’s licenses and insurance coverage they offer.
I quickly learned that this can include everything from skilled nursing and physical therapy to personal care, dementia support, and help with daily activities.
The real challenge after that was figuring out which providers were actually reliable. So I started digging deeper, and that’s how this list of the best home health care providers in Australia came together.
How much does home health care service cost in Australia?
On average, personal care or home support services cost around AUD $85 to $115 per hour, while more specialised services like nursing care typically range from about AUD $125 to $179 per hour.
1. GreenStaff HomeCare Australia
Address: Greenstaff Medical Australia, Two Melbourne Quarter, Level 2, Office 245/697 Collins St, Docklands VIC 3008
Contact details: +61 3 9021 0130
Business hours:
- Daily: 24 hours
I first stumbled on GreenStaff HomeCare while looking for a provider that could handle everyday support and complex medical care at home. Some agencies only offer basic assistance, but this one seemed to cover a lot more ground.
Their services include NDIS disability support, specialised nursing care, and daily living assistance like help with hygiene, meals, and mobility.
If you’re someone looking for support for degenerative conditions, they also provide care for patients recovering after hospital stays. This makes them a practical option for families managing long-term health needs.
What I found interesting is how they coordinate care with other professionals. Their team works alongside hospital discharge units, physiotherapists, and other allied health specialists so patients can transition smoothly from hospital to home.
Before assigning caregivers, they actually sit down and map out a personalised care plan based on the client’s condition and lifestyle.
That’s why families trust them, even highlighting how compassionate the caregivers are. Many also appreciate having consistent and attentive trained nurses and support workers.
The main drawback is that clients report issues with coordination and communication, including missed appointments and delayed follow-ups.
The team was supportive, responsive, and quick throughout the process
“My onboarding experience with Greenstaff was smooth and well-organised. The team was supportive, responsive, and quick throughout the process. I felt well guided at every step, which made the transition easy and stress-free. Thank you for the professional and efficient onboarding experience.”
-Anshu Mann, Google Review
The experience was seamless and professional
“I would like to sincerely thank this wonderful organisation for their immaculate and prompt service. From start to finish, the experience was seamless and professional. The staff were extremely helpful, approachable, and knowledgeable, taking the time to explain everything clearly and concisely, which made the entire process easy to understand. Communication was excellent, and I felt well supported throughout. It is refreshing to deal with a team that is so organised, efficient, and genuinely committed to providing a high level of service. I would highly recommend this organisation to anyone seeking reliable and professional support.Thankyou Pryianka and team 😊”
-Jenna, Google Review
2. Homage Australia
Address: Level 7/276 Flinders St, Melbourne VIC 3000
Contact details: +61 480 093 788
Business hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday & Sunday: 9:00 AM – 1:00 PM
I wondered if there was a provider that could cover everyday support without having to coordinate multiple agencies. That’s when Homage Australia stood out to me.
Their care providers do the bathing, dressing, and meal support, while their healthcare experts do procedures such as wound care, injections, catheter care, and medical administration.
More to that, they also provide respite care and night caregiving, as well as medical escort services for appointments.
Their flexibility is also top-notch. Care can start from just an hour and scale all the way up to 24-hour support if needed, making them a practical choice for families who only need occasional help.
Families I’ve spoken with highlight how helpful their Homage Care App is. Their app can see visit summaries, caregiver notes, and updates after each session.
One thing to note is that availability can vary depending on location, so you may need to check their coverage in their area first.
Our personal care support worker has been wonderful
“As a new client of Homage I have been very impressed to date. Farial, who is our personal care support worker has been wonderful with my mum who is 96 years of age. She is caring, kind and very knowledgeable. Very little instruction had to be given as she knew exactly what to do from the time she walked in the door.”
-Susan Marshall, Google Review
Homage is such a help when you need nurses at home
“Homage is such a help when you need nurses at home. Abby, Narinder and Sheetal were all kind and considerate. Highly recommend them and Homage’s services.”
-Richard Dimech, Google Review
3. Haisey Home Care
Address: 10/39 Eucumbene Dr, Ravenhall VIC 3023
Contact details: +61 3 8358 5945
Business hours:
- Monday to Friday: 8:30 AM – 5:00 PM
I remember talking to a friend who wanted her dad to stay in his own home instead of moving into assisted living. She brought up Haisey Home Care, a provider focused on helping the elderly remain independent while still receiving professional support.
Their services are government-approved and cover a surprisingly wide range of needs. Aside from the basic personal care, they offer dementia support, domestic help, and specialised nursing.
One feature that makes them a big deal is their extended support network. In addition to daily care, they can link clients with occupational therapy and nutrition services when extra help is needed.
Their free in-home consultation, where a care coordinator visits the home, evaluates needs, and creates a tailored care plan before services even begin.
Personally, I like that they try to match carers based on personality, cultural background, and language, which can make a big difference for seniors who feel more comfortable with familiar communication styles.
The only small downside is that their services are concentrated in major cities, so availability may be limited in regional areas.
Her workers are very kind and nice people
“We are very happy that haisey is looking after my grandmother. She is happy with the services. her workers are very kind and nice people. she has been receiving services from haisey for about a year now and we couldn’t be more happy. Thank you for all the hard work you put in to look after our elderly.”
- Mahmooda Kakar, Google Review
Easy to get in touch with
“The Haisey team case managers and nurses are all incredibly caring and hard working. They respond to us quickly and are easy to get in touch with via phone or email. Thank you!”
- Ella Pillay, Google Review
4. Nurse Next Door
Address: Level 5/523 Burwood Rd, Hawthorn VIC 3122
Contact details: +61 1300 600 247
Business hours:
- Daily: 24 hours
If you’re looking for home care that feels personal and dependable, Nurse Next Door might be exactly that. They make it easy to get support at home without feeling like just another appointment on the schedule.
Their niche is offering a full spectrum of support from daily living help to medication reminders and health monitoring under nursing guidance.
Families even rave about their NDIS disability support and 24/7 care for complex needs, which not all providers have!
Here, every client gets a complimentary Caring Consult where a registered nurse designs a care plan based on real needs.
One of their standout features is their Happier at Home program, which helps clients be engaged and socially connected. This includes fun activities and gentle exercises, designed to boost mood and independence.
A lot of families really like that the same caregivers stick around as well. Matching carers with clients based on personality and needs really boosts client experience, with many saying their carers are friendly, patient, and quick to adapt if anything changes.
That said, not every experience is perfect. A few customers mention inconsistencies with caregiver qualifications, noting that the level of experience varies depending on who is assigned, as well as scheduling issues, including changes without prior notice.
I have felt confident in their care
“Mum has had lovely women caring for her at home. I have felt confident in their care and looking after her while I was at work. She has liked them a lot as they chatted with her and did some washing or cleaning for us. I think they’ve been wonderful.”
-Tam Osbourne, Google Review
Nurse Next Door has some fantastic carers
“Nurse Next Door has some fantastic carers. I have been so impressed by the support they provide to my mother – the genuine care for her wellbeing along with the effort to do what they can to help. I am very impressed!”
-Stephen Malloch, Google Review
5. Home Care Assistance
Address: Unit 13/417-419 Warrigal Rd, Cheltenham VIC 3192
Contact details: +61 3 9005 1159
Business hours:
- Monday to Friday: 8:00 AM – 6:00 PM
- Saturday & Sunday: 10:00 AM – 2:00 PM
If you’re shopping around for home care that actually feels supportive rather than transactional, Home Care Assistance is worth a look. They’ve got that balance of professional help and friendly support that makes families feel comfortable.
What really caught my eye is how they focus on structured care. Sure, they help with personal tasks, but they also offer structured wellness programs like cognitive games, gentle exercise routines, and memory care activities.
Before anything starts, they walk you through a personal care consultation (free of charge!) to understand preferences and goals.
I actually poked around their website and tried the booking system myself, and it was super easy to request a consultation.
I also liked that you can see the types of care available and even get matched with a caregiver who fits your loved one’s needs before anything is confirmed.
But a few people have mentioned that booking can be a bit slow, especially during busy times, so you might need to book early to get your preferred schedule.
Homecare will match you 100% with someone you will get along with
“Wow really I am lost for words, homecare assistance are Number One in my books, they go out of there way to help you with your goals.. I used to do this for a job and you always could tell the people who really cared about people and the ones that it was only a job..Homecare will match you 100% with someone you will get along with and someone who cares about your well being..if you are looking for an amazing Care organisation I recommend HOMECARE”
-Kim Jeffreys, Google Review
They are always positive and easy to deal with
“I am very satisfied with the carers who take care of my wife. They are not only experienced but very compassionate and understanding of my wife’s needs. They are always positive and easy to deal with. I would have no problems recommending the company to other potential clients.”
-Chris McAleer, Google Review