The 5 Best Online Pet Shops in Australia for Purr-fect Picks and Paw-some Deals!
A 15kg sack of kibble can put your lower back to the test, and running out of cat litter on a Sunday night is no fun either. That’s why shopping online can be a lifesaver, especially if you’d rather skip trips to a pet shop after a long week.
You can stock up from the comfort of your couch and save yourself the heavy lifting.
To help you find reliable options, our team compared prices, checked pharmacy credentials, and reviewed delivery terms across the city.
Here are the best online pet shops in Australia and what each one does best.
How much do pet supplies cost in Australia?
Pet supplies in Australia typically cost around $13.60 to $156.95, depending on the product, brand, and pack size.
Everyday essentials like cat litter and wet food are generally cheaper, while premium dry food and multi-pack flea, tick, and worming treatments can cost over $100.
| Option | Typical Price |
| Flea, Tick and Worming 6-Packs (Cats 2.5 to 7.5 kg) | ~$84.00 |
| Flea, Tick and Worming 6-Packs (Medium Dogs 7.6 to 15 kg) | ~$92.00 |
| Flea, Tick and Worming 6-Packs (Large Dogs 15.1 to 30 kg) | ~$93.00 |
| Flea, Tick and Worming 6-Packs (Extra Large Dogs 30.1 to 60 kg) | ~$105.00 |
| Dry Dog Food (2kg to 11.4kg bags) | $24.59 to $40.95+ |
| Dry Cat or Kitten Food (10kg bag) | ~$152.95 to $156.95 |
| Wet Cat Food (12-pack pouches) | ~$27.60 |
| Wood Pellet Cat Litter (15kg) | ~$27.95 |
| Tofu Cat Litter (7L) | ~$13.60 |
| Tapeworm Tablets (6 tablets) | ~$14.25 |
| Dental and Plaque Powders | ~$49.95 |
1. LoloPaws
Website: https://www.lolopaws.com.au/
Address: Shop 11-12, F Shed Laneway, Melbourne (showroom)
Contact: 0452 664 231
Hours: Tuesday, Thursday, and Friday: 8:30 AM to 3:30 PM; Saturday and Sunday: 8:30 AM to 4:30 PM
At LoloPaws, you can find everything from car travel seats, pet couches, and water fountains to oaten hay and hideouts for rabbits and guinea pigs.
This wide selection makes them a great choice if you want sturdy pet gear without shopping at several stores.
Another big plus is their convenient Melbourne warehouse and fast dispatch. They pack and send orders within 1 to 2 business days, with free metro delivery to Melbourne, Sydney, Adelaide, and Brisbane.
When we spoke to a customer who visited their showroom, they highlighted the helpful staff and 30-day change-of-mind return policy, which makes buying larger items online less stressful.
However, standard orders outside the free metro delivery areas must reach $350 to qualify for free shipping, so a single leash won’t cut it.
2. Kellyville Pets
Website: https://www.kellyvillepets.com.au/
Address: 1-15 Millcroft Way, Beaumont Hills
Contact: 02 9629 3282
Hours: Monday to Friday: 9:00 AM to 6:00 PM, Saturday to Sunday: 9:00 AM to 5:00 PM
Kellyville Pets is a family-run business that’s been serving Australian pet owners for over 41 years.
They stock supplies for dogs, cats, birds, reptiles, fish, and small animals, so you can find almost everything your pets need under one roof. This wide selection saves you the hassle of placing separate orders with different specialist stores.
New pet owners can also get extra help through their Puppy HQ service, which offers practical advice on puppy behaviour and product choices. This way, you won’t waste money on gear your new pup doesn’t need.
For delivery, they offer nationwide shipping from $7.99 through Australia Post and its courier partners.
However, the final fee depends on whichever is higher: the actual or cubic weight of your order.
You should also keep in mind that bulky or fragile items may not qualify for same-day or next-business-day delivery.
Customer Reviews
Has been a pleasure with fast delivery and a personalised touch on every box
We Purchased our boy Bluey from Kellyville pets 8 months ago now and all I can say is the whole team are awesome. We have had the pleasure of going in and seeing Jennie (who originally introduced us to our new best friend Bluey) in the bird department often and is always so helpful. Since the new lockdown began we have had to do all our best friend shopping online and even that has been a pleasure with fast delivery and a personalised touch on every box.
- daniel morris | Google Review
It was a very nice surprise!
Amazing service and price. I ordered dog food online for delivery and the box came personalised for our dog with a little note inside to enjoy my week. It’s these little things that most businesses don’t do anymore that keeps customers. It was a very nice surprise!
- Tam Brady | Google Review
3. VetSupply
Website: https://www.vetsupply.com.au/
Address: 1/106-108, Station Road, Seven Hills, NSW
Contact: 1300-838-787
Hours: Customer Care: Monday to Friday 9:00 AM to 6:00 PM
Store Time: Monday to Friday 9:00 AM to 4:00 PM
VetSupply aims to make pet treatments, food, and health supplements affordable, even for people in remote areas.
With over 2,000 products for dogs, cats, birds, reptiles, fish, small pets, horses, and farm animals, they offer plenty of options for pet owners and rural properties on a budget.
They also have a dedicated pharmacy that handles prescription medications and stocks popular brands like Simparica, Bravecto, Barastoc, LifeWise, Snooza, and Zylkene.
This makes them a convenient choice for pet owners who already have a prescription and want to order repeat medications without waiting for a local clinic to fill them.
But shoppers should keep a few things in mind. They don’t offer refunds or replacements once the courier provides proof of delivery.
To add, their customer service lines are closed on weekends.
Customer Reviews
Thanks Vetsupply
I have been buying Nexguard and also 4CYTE for my dogs from Vet Supply for many years. I find them to have the best discounts, easy online ordering and short delivery times without problems. Love this supplier. Thanks Vetsupply
- Summer Gold Coast | Google Review
Well done, keep up the great work
I have only ever ordered online. My last order last month was quite slow with no communication which annoyed me, but they made up for it this month. I ordered an 18kg bag of food on Saturday 9th, arrived to my doorstep in rural NSW Friday 15th. Very very impressive turn around, well done. Cheaper than any competitors I found AND free shipping even for a heavy item.
Well done, keep up the great work.
- Shae Mortimer | Google Review
4. VetShopAustralia.com.au
Website: https://vetshopaustralia.com.au/
Address: Unit 5, 42 Owen Creek Road, Forest Glen
Contact: 1300 838 746 (1300 VETSHOP)
Hours: Monday to Friday: 9:00 AM to 5:00 PM
VetShopAustralia.com.au has been in business since 1999, giving pet owners years of experience to rely on.
They focus on genuine flea, tick, worming, and everyday health products for Australian dogs, cats, birds, and small animals. Their range also covers everyday health needs, including dental care, gut health, and joint support.
Plus, their team offers friendly advice during weekday AEST (Australian Eastern Standard Time) hours.
One customer shared that after ordering joint supplements and flea chews from their Queensland warehouse, she received a tracking email as soon as her parcel shipped. She could then follow its progress right to her front door.
But remember, clearance items can’t be returned, replaced, or refunded. PayPal isn’t available at checkout, either.
Customer Reviews
Thank you, VetShop staff for being so professional, efficient, kind and friendly
I made an online order and the lovely woman whom works here named Harmony (love the 😌) called me to confirm my address.
I panicked and thought that I hadn’t filled out the form properly BUT it turns out that VetShop actually calls all of their customers just to confirm their address is correct.
Most companies wouldn’t check if anything looked amiss and wouldn’t care if it was, so l was really refreshing to hear.
Thank you, VetShop staff for being so professional, efficient, kind and friendly.
- KieLeaHar | Google Review
Will definitely be a return customer
Seamless service from ordering online to receiving order. Thank you! Living in Katherine in the NT sometimes means things take ages to arrive, even before COVID-19 restrictions & wild weather events. I ordered on 19th of January & received my order, left exactly where I asked it to be left, on the 28th, a quicker turnaround time than some other items ordered through other companies. I also appreciated the updates through tracking. Will definitely be a return customer.
- Sarah gold | Google Review
5. Pet Shop Direct
Website: https://www.petshopdirect.com.au/
Address: 18 / 3 Box Road, Taren Point NSW
Contact: (02) 9750 0575
Hours: Monday to Saturday: 9:00 AM to 5:00 PM, Sunday: 10:00 AM to 4:00 PM
Pet Shop Direct offers a huge range of bird cages, parrot toys, and specialist diets from brands like Vetafarm Pellets, Harrisons, and ZuPreem.
They run a large, purpose-built warehouse that helps keep products well-stocked and prices competitive.
Birds may be their main focus, but they also stock plenty of dog and cat food. Their range includes premium brands like Ziwi Peak, Royal Canin, Hill’s Science Diet, Taste of the Wild, and Meals For Mutts, as well as vegan dog food.
You can also find Oxbow food for rabbits and guinea pigs, different types of cat litter, Hikari Koi food, and Arcadia heating and lighting globes for reptiles and birds.
Plus, you can order all these essentials in one delivery.
However, rural, island, and outback customers may face extra delivery fees. Their checkout also doesn’t accept Afterpay, which can be inconvenient for larger purchases like bird cages.
Customer Reviews
Thank you so much
I’ve been shopping with PetShop Direct for years, and while it should not have taken me this long to write a review… I absolutely had to today! The customer service has ALWAYS been outstanding but I must give a shoutout to Peter, who went above and beyond to source an item that is not actually available for sale, special order and delivery completed within days of my enquiry.
Thank you so much!
- Mira Roberts| Google Review
Definite repeat customer from now on
Excellent online store. After a bad experience with another online pet store, I ordered through these guys & it couldn’t have gone any smoother. Superfast shipping, great prices & communication was on point! Definite repeat customer from now on.
- Simon Creed | Google Review