Travel smart and stress-free with the 5 best travel agencies in New South Wales
Organising a memorable holiday often feels like a full-time job. Between securing cheap flights, managing visa requirements, and hunting down the perfect family-friendly resort, the logistics can easily ruin the excitement of your upcoming trip.
Finding the best travel agency in New South Wales takes that burden off your shoulders. A great advisor secures competitive pricing, unlocks exclusive upgrades, and handles sudden cancellations while you relax.
And with the right support, you can spend more time looking forward to the adventure. Now, read on!
How much does hiring a travel agency cost in New South Wales?
Hiring a travel agency in New South Wales can cost around $75 to $500+, depending on the trip and level of service you need. Consultation fees may start at $75, while complex itineraries and concierge services can reach $500 or more.
| Service Type | Estimated Cost (AUD) |
| Planning & Consultation Fees | $75 – $350+ per itinerary |
| Booking & Ticketing Service Fees | $25 – $125+ per person |
| Complex Itineraries / Concierge Services | $250 – $500+ |
| Merchant & Payment Fees | 1% – 2.9% surcharge |
1. Ultimate Travel
Website: https://www.ultimate.travel/agents/
Address: 695-699 George Street
Contact: +61 2 9211 7900
Hours: Monday-Friday, 9:00 AM – 5:00 PM
Ultimate Travel focuses on travellers aged 18 to 35, creating high-energy group tours across Australia, New Zealand, Europe, and Southeast Asia. Their award-winning UltimateOz Working Holiday program makes setting up life much simpler.
We spoke with a traveller who had used a similar service for a Southeast Asia trip and said having local logistics handled by a capable travel agency was a huge relief.
The team also organises everything from guided Bali trips to custom itineraries, so you can focus more on enjoying the experience.
However, their services cater almost exclusively to younger travellers. Families and older adults will need to look elsewhere for holiday planning.
Solid travel agency
Great tour of Sydney. Well routed tour with lots to see and do. Tom was an excellent group leader proven to take pride in what he does and brings a lot of energy to the group. Tom demonstrated good knowledge about the area including; Sydney’s icons, Activities, Food and Bars! Overall a solid Travel Agency.
- Hayden Winter | Google Review
Thoroughly recommend
Libby made it such an easy experience logistically so I could enjoy my tour to the full and was such a lovely person and fantastic travel mate. I thoroughly recommend booking though Ultimate Travel if you want the best east coast experience, and if you can, ask for Libby!
- Arthur Kay| Google Review
2. Worldwide Travel & Tours
Website: https://www.wwtravel.com.au/
Address: Shop 18 442-444 King Georges Rd.
Contact: +61 2 9742 3422
Hours: Monday-Friday, 9:00 AM – 5:00 PM
Planning a multi-destination family holiday or a large corporate retreat takes serious logistical expertise. Worldwide Travel & Tours operates as an independent Helloworld network affiliate.
They offer services that range from complex round-the-world airfares to motorhome rentals. The agency also creates tailored trips, with options for guided rail tours and specialised conference itineraries.
Plus, they offer 12 months of interest-free financing through HSBC, which can make paying for a large international getaway much easier. Their flexible payment options are always helpful, too!
But there’s one catch: they only accept cash, cheques, bank transfers, or credit cards. So, if you prefer using modern digital wallets like Apple Pay, you’ll find the checkout process a little less convenient.
The best travel agency
Excellent knowledge of tours especially in Egypt. Had the change our trip last minute due to health and Maged was very accommodating. Kept us up to date with all changes. This is the best travel agency I have dealt with. Highly recommend
- Natalie D | Google Review
Highly recommend
Maged and the Team went above and beyond to make our holiday as effortless as possible. Within one phone call he advised what dates would be cheaper, and what would be a better outcome, within minutes our holiday was booked and ready to go. I would highly recommend World wide travel and their knowledge and experience as they have been in the field many more years than most travel agents. Thank you Maged, much appreciated!
- Shane M | Google Review
3. Eclipse Travel
Website: https://eclipsetravel.com.au/
Address: Level 5, 115 Pitt Street
Contact: (+61) 02 9016 2930
Hours: No Hours Listed
Planning a trip to Antarctica or the Arctic takes specialised knowledge and careful preparation. Eclipse Travel is a premium Australian travel agency focused on unique, remote destinations across Africa, South America, and the polar regions.
They’re fully accredited by the Australian Travel Industry Association, giving travellers added peace of mind when booking major trips. Plus, you can choose your preferred accommodation style and set a pace that suits your trip.
We spoke with a colleague who booked a South American trek through them, and they said the authentic, responsible tourism experience was phenomenal.
However, they operate entirely by appointment. This means you can’t simply walk into their Pitt Street office for a casual chat about flights or travel plans.
Will definitely book again
Excellent travel agency. I highly recommend them to organise a trip to Patagonia. Eclipse Travel have made this trip unforgettable. Matt and his team are excellent. They are very helpful and they have the best knowledge of Patagonia. Their recommendations for Patagonia, from accommodation, transfers, flights and tours have been perfect! We could have not made this trip possible without them. We will definitely book with them again. Best customer service ever!
- Benjamin Massi | Google Review
Highly recommend
Excellent Bolivian trip planned right down to the little details by Daniel and Eclipse. They were responsive and I would highly recommend this agency. Bolivia is a hard place to visit on your own. Daniel made it easy. He was highly responsive throughout, and allowed us to have a fantastic well organised once in a life time holiday.
- Priya D’Souza | Google Review
4. Happy Travels – Sydney
Website: https://happytravels.com.au/locations/happy-travels-sydney/
Address: 790 George St, Haymarket
Contact: 1300427798
Hours: Monday-Friday, 9:00 AM – 7:00 PM | Saturday-Sunday, 9:00 AM – 6:00 PM
Backpackers planning the ultimate East Coast adventure often need local guidance to make the most of their budget. Happy Travels is a youth adventure travel agency offering custom itineraries and complete packages for popular routes.
For example, their Sydney Starter Package includes hostel accommodation, a Blue Mountains day trip, and a Hunter Valley wine tour. T
Their staff are also experienced adventure travellers, so you can get useful advice on exploring Australia, New Zealand, Fiji, and Southeast Asia.
However, visiting the agency in person can be tricky if you’re driving. Their office sits in a pedestrian-only section of George Street, so direct vehicle access is restricted.
Instead, you’ll need to use one of the nearby paid car parks rather than pulling up outside the building.
Went out of their way to help me
Maddie, Joe and Greta at Happy Travels George Street went out of their way to help me and my friends book the most amazing East Coast and Outback trip! The best thing about the company is that they are the only independent travel agency in the area which means you decide yourself which tours you book and they don’t force you to go with a certain operator or hostel (all they do is give advise and think along to choose the right one for you).
- Youri van den Hurk | Google Review
Did a really great job
I went to Happy Travel to plan my trip along the est coast to Cairns. I was there for almost 3 hours and a nice man called Ben Sidey was very patient and offered me all the activities that were possible. Whether it was skydiving, diving in the Great Barrier Reef or a tour of Fraser Island, there are so many great things to see and the agency did a really great job of arranging that. Thank you so much!!
- Viola Neuner | Google Review
5. FirstClass.com.au
Website: http://www.firstclass.com.au/
Address: Level 20, 135 King St.
Contact: +61 2 9299 0088
Hours: Monday-Friday, 9:00 AM – 6:00 PM
FirstClass.com.au is an award-winning luxury travel agency specialising in first and business class flights, along with extended premium travel services.
They use a proprietary booking engine that lets clients combine commercial cash fares with airline redemption points.
This hybrid point system can help you get more value from your frequent flyer points than a standard retail travel agency. Plus, their senior consultants use global partnerships to secure exclusive upgrades and wholesale airfares.
Just as some businesses rely on website design agencies for their digital presence, luxury travellers can turn to this team for carefully planned trips.
However, their 24/7 emergency support is only available to official members.
A brilliant travel agency
First Class is a brilliant travel agency for my family. Cynthia is absolutely incredible. She’s organised our international flights using our American Express points. She’s always so efficient, patient, and friendly. I highly recommend this company.
By the way, the French tour they organised for my family was magnificent. It was the best experience I’ve ever had. Thank you, guys; you were amazing.
- Jacqueline W | Google Review
Longtime client
I have been using this agency for years and my latest experience post COVID with Jo has been a delight. He is competent, experienced and committed to provide excellent service and advice. I recommend this agency and Jo without any reservation.
- Johannessen Legal | Google Review