Bringing Expert Care to the Front Door: 5 Canberra Home Health Providers You Can Trust
Watching an aging parent or a family member with a disability struggle at home can wear you down completely.
While you want them to stay safe and independent in their own space, trying to balance their daily needs with your own busy life is a massive juggling act. That’s where finding reliable home health care in Canberra makes all the difference.
Having professional support step in to handle everything from basic household chores to complex clinical care lifts the pressure, allowing the whole family to finally catch their breath.
To help you navigate this transition, we’ve put together a guide to the top local providers in town. Let’s dive in!
How much does home health care cost in Canberra?
Home health care in Canberra typically costs between $35 and $90 per hour, depending on whether you pay privately or use government funding like a Home Care Package.
| Care Type | Estimated Hourly Rate |
| Domestic and personal support | $35 to $55 |
| Overnight or after-hours care | $50 to $75 |
| Registered nursing and clinical care | $70 to $90 |
| Subsidised care (with funding) | Reduced out-of-pocket cost |
1. HammondCare Home Care ACT
Website: https://www.hammond.com.au/
Address: Suite 2, Level 3/15 Moore Street
Contact: 1800 826 166
Hours: Monday-Friday, 9:00 AM-5:00 PM
HammondCare Home Care ACT draws on over 90 years of experience to help you stay comfortable in your own house. Managing daily life gets much easier when you have a team like this that looks after both physical and mental needs.
A big draw is that they offer strong options for your family if you need specialised dementia support or palliative care. You can also arrange flexible respite care for a few hours or overnight to give yourself a real break.
On top of that, their friendly staff help with practical chores like cooking meals and tidying the garden. So, this variety makes them a top pick for the best aged care in Canberra.
That said, depending on your pension status, you might face a large co-payment of up to 80% for daily living help. So, it’s worth checking your funding details early to avoid costs catching you off guard.
Nothing is too big for her to organise
My husband was granted a Home Care package and is managed by HammondCare At Home ACT. His Case Manager Kathy Taylor has been fantastic and nothing is too big or too difficult for her to organise to provide optimal services for us. She has been a real gem and we couldn’t ask for a better Case Manager. Thank you Kathy. WE really appreciate all the assistance given to us.
– Lily Ting | Google Review
2. Simply Helping Home Care Services ACT and Queanbeyan
Website: https://simplyhelping.com.au/
Areas Served: Canberra and nearby areas
Contact: 0419 420 934
Hours: Monday-Friday, 9:00 AM-5:00 PM
Building a steady relationship with a worker makes home support feel safe and familiar.
Simply Helping Home Care Services ACT and Queanbeyan leans on 25 years of experience to deliver culturally aware, personalised care. They always try to send the same support professional to your door for every single visit.
I spoke with a local client who loved this consistent setup because it builds real trust over time. They also respond quickly after hours, which gives you peace of mind if an emergency pops up.
Plus, you can book dog walking and pet sitting alongside your regular home cleaning, which is a nice touch for busy households.
On the downside, Simply Helping focuses mostly on lifestyle support and household chores. So, you cannot get complex registered nursing or high-level medical care from their team, which means clinical needs will require a separate provider.
Most amazing level of care
Ann from “Simply Helping ACT and Queanbeyan” and her dedicated team have provided the most amazing level of care to my dad and she has navigated the complex rules/regulations on my behalf. My dad and I have been treated like family and we feel very fortunate with the amazing level of care we have received. I feel comfortable recommending “Simply Helping ACT and Queanbeyan” to all of my family, friends and colleagues.
– Alex Richards | Google Review
I’d definitely recommend
I’ve been using Simple Helping for a while and I’m really happy with their service. The staff are friendly, reliable, and always go the extra mile to make sure my needs are met. Communication has been great and everything is done professionally. I’d definitely recommend Simple Helping to anyone needing extra support.
– Lellai Hodges | Google Review
3. Drake Medox Disability Homecare Services and Recruitment Canberra
Website: https://drakemedox.com.au/
Address: Level 3, 33 Allara Street
Contact: 1300 360 070
Hours: Monday-Friday, 8:30 AM-5:00 PM
When managing high-needs medical conditions at home, Drake Medox delivers the clinical expertise families need.
They specialise in 24/7 complex care and registered nurse (RN) support, providing round-the-clock supervision for severe strokes, brain injuries, and spinal trauma.
Their team even includes skilled enrolled nurses (EN) who handle intensive clinical tasks smoothly.
To support the patient’s full rehabilitation, they also collaborate closely with the best physiotherapists in Canberra.
Another aspect I like is their structured onboarding process. With this, the switch is easy if you’re transitioning from another provider.
However, their administrative office is closed on weekends. This can make it tricky to arrange care or get fast answers if you have a busy Monday-to-Friday work schedule.
On the bright side, having hospital-grade care in the comfort of home offers incredible reassurance when navigating tough health challenges.
20 stars if I could
If I could give them 20 stars I would! They go above and beyond the call of duty where others have failed. They give me the will to live and have made it possible for me to keep living at home knowing that they’re there to support me every day!
– Beverley Pound | Google Review
4. Five Good Friends Canberra
Website: https://www.fivegoodfriends.com.au/
Address: Level 1, 68 Northbourne Avenue
Contact: (02) 6279 3395
Hours: Available 24/7
Using modern technology can make managing your home care budget and schedule surprisingly simple.
Five Good Friends Canberra pairs a smart software platform with a large network of kind helpers. You can choose a fully managed plan or handle the scheduling yourself through their digital app.
I tested their mobile app recently and found the helper-booking system very straightforward.
Plus, their software automatically reads the digital notes left after each visit, and it instantly alerts the clinical team if it spots any sudden health risks or changes. So, small issues get flagged before they turn into something serious.
They also match you with consistent workers, so you can build real friendships over time.
On the downside, the whole system leans heavily on the smartphone app. So, it might feel frustrating if your elderly relative is not comfortable using smart devices.
5. Just Better Care Canberra ACT and South Coast NSW
Website: https://www.justbettercare.com/
Address: Units 12 & 13, 160 Lysaght Street
Contact: (02) 6280 4070
Hours: Monday-Friday, 8:30 AM-5:00 PM
Getting fast support from people who know your local neighbourhood makes a big difference to your comfort. Just Better Care Canberra ACT and South Coast NSW delivers flexible, custom lifestyle and disability services.
This friendly local team easily coordinates government funding like Home Care Packages (HCP). They also offer specialised dementia programmes alongside regular aging support to keep clients safe.
Plus, if you fund your care privately, they set up services quickly without long waiting lists, which is a relief when you need help sooner rather than later.
I also love that you can reach their staff 24/7 whenever you need urgent help.
On the downside, their local team covers a huge region stretching from Canberra down to the coast. So, because they cover such a wide area, exact arrival times can vary depending on your suburb.
Forever grateful
My boys have been clients with Just Better Care for four years now. They’re beyond diligent in making sure the staff they send are the best match for our children and our family. My kids have grown so much under the guidance of their workers and we will be forever grateful.
– Kylie Catterick | Google Review