The 5 best pet shops in Sydney to keep your furry friend happy and healthy
Don’t you just love a spot where you can grab your pet’s food, vitamins, and a toy or two while they’re getting groomed? Sure, you’d be happy to do anything for them, but running all over town for everything just isn’t practical.
And if you both have separation anxiety, being nearby as they get their makeover can be a real comfort. Imagine holding up new treats for them to see through the glass, as blow dryers hum and scissors snip around them.
The best pet shops in Sydney give you a safe space to do that. With premium pet food, health products, accessories, grooming, and vet care all in one place, your furry friend is bound to leave feeling happy, pampered, and healthier than ever.
| How much do pet shops charge in Sydney? In Sydney, pet shops charge around $80 to over $150 for a full groom depending on size and styling. Meanwhile, pet shop essentials range from $20 to $60 for food and $10 to $50 for accessories, with grooming add-ons and health products adding extra. |
1. Petstock
Address: Unit 4/500 Princes Hwy, St Peters
Phone: +61 2 9199 6000
Business hours:
- Monday-Saturday, 9:00 AM to 6:00 PM
- Sunday, 9:00 AM to 5:00 PM
A lot of reviews mention how friendly and knowledgeable the staff at Petstock are. Pet parents—particularly first-timers—appreciate how their questions are met with helpful recommendations, clear explanations, and genuinely good advice.
With rows of accessories and shelves full of food brands, it’s only right to know what’s best for your pet. Even better, the prices are budget-friendly, with a handful of customers highlighting how items like beds and toys are cheaper at Petstock than at other stores.
While the quality holds up, some online buyers reported issues with delivery—like receiving the wrong cat food flavors and delays in dog treat orders. Others were frustrated by the website showing products as available, only to be told days after purchasing that they weren’t.
Still, many return for Petstock’s DIY wash station, where you can bathe your pet yourself for just $10 per 10-minute session—shampoo, conditioner, and more included. There’s also the personalized Pet ID tag, which proved to be useful in reuniting lost pets with their owners.
Cheaper than other pet stores
“I love how friendly the staff are here, and the higher-cost items such as beds are usually cheaper here than other pet stores. It’s my go-to any time I need pet supplies, and I usually come away with at least 5 treats or toys that I hadn’t planned on purchasing. Lots of parking too!!”
- Nicola Clement, Google Review
Friendly staff, amazing range, and excellent value
“Knowledgeable helpful friendly staff, amazing range of products, excellent value, and I really appreciate the way the team will go the extra yard to ensure I’m happy with the service – every single visit.”
- Linda Leman, Google Review
2. Petbarn Blacktown
Address: Blacktown Mega Centre, shop 5b/14 St Martins Cres
Phone: +61 2 9622 8414
Business hours:
- Monday-Friday, 9:00 AM to 6:00 PM
- Saturday & Sunday, 9:00 AM to 5:00 PM
Customers go to Petbarn for all sorts of pet needs—cat food and litter, meds for chickens, dog treats and wardrobe, and shelter for hamsters. Since members get 25% to 40% off on many of these items, it’s no surprise a lot of fur parents have signed up.
Shoppers who make their purchase at the store often pair their visit with a grooming appointment or a quick check-up from the on-site vet for vaccines and dental care. Meanwhile, online buyers in the Metro area appreciate the free delivery for orders $49 and up.
What clients love most about the workers are their efficiency, willingness to help, and good product knowledge. That said, a few have had off days—running into employees who couldn’t answer questions, came across as rude or dismissive, or made them feel talked down to.
The upside is that through the Petbarn Foundation, customers can support animal welfare groups and rescue organizations across Australia. Every purchase of a $2 shopping bag, $18 umbrella, or a $6 hedgehog keychain goes toward the cause.
Had in depth knowledge and super friendly
“It has been an extremely long time since I’ve experienced such great customer service anywhere. Logan really went above and beyond to help me in a stressful situation regarding medication for my chicken. She had in depth knowledge and was super friendly, guiding me in the right direction. Very grateful for the help I received from her.”
- Candii Banks, Google Review
Good discounts and my puppies love the treats
“Petbarn blacktown is honestly the best store ! each time i go there the staff are so friendly and willing to help me with anything i need. I always get good discounts from being a member and always save money. Their products are always reliable and my puppies love the treats they get.”
- Ezz B., Google Review
3. Kellyville Pets
Address: Shop 1/15 Millcroft Way, Beaumont Hills
Phone: +61 2 9629 3282
Business hours:
- Monday-Wednesday & Friday, 9:00 AM to 5:30 PM
- Thursday, 9:00 AM to 8:00 PM
- Saturday & Sunday, 9:00 AM to 5:00 PM
Small animal food, reptile lighting, dog food, and cat litter are among Kellyville Pets’ most popular categories. From that alone, it’s easy to see the wide range of pets and pet owners their kind, expert staff have been serving for over 40 years.
Longtime favorites include their DIY dog wash ($12 to $20), pet ID tags (from $17.99), and bird wing clips (from $10). The shop’s usually busy, too, partly because of the in-store vet clinic and their Pet Pairing, where families and individuals visit to find a cat or dog to adopt.
Even with all the hustle and bustle, customers are impressed by the staff’s ability to attend to their needs right away. One who ordered a fish tank praised the quick response and careful delivery, and another was grateful for the free care tips that came along with buying bird seed.
On the downside, some raised concerns about the animals for sale and on display—noting overpriced snakes, bearded dragons in bad health, and even dead fish.
Then there’s the matter of staff being a little too pushy with their products, which has discouraged others from coming back.
Responded quickly and delivery was perfect
“Bought a premium fish tank + cabinet (Juwel Rio 350 LED) and had a great experience interacting with the sales staff. They responded quickly and answered all my questions. The delivery was perfect, they carried both the tank and cabinet to the exact position, where I planned on setting it up. I can highly recommend this store!”
- Jonathan Weiss, Google Review
Easy adoption process and extensive product range
“Always great service! I adopted my pup from Kellyville Pets 2+ years ago and have the most amazing pup. The adoption process was seamless & easy. I have Christmas photos taken each year as well & that is always flawless. Their product range is extensive and includes anything you could want or need. Highly recommend.”
- Kristy Brisbane, Google Review
4. Paw4Friends
Address: 89 Crown St, Darlinghurst
Phone: +61 432 902 875
Business hours:
- Monday-Friday, 8:00 AM to 6:30 PM
- Saturday, 11:00 AM to 3:00 PM
Many pet parents say their cats and dogs always come home happy from Paw4Friends. Whether it’s grooming or doggy day care, they feel reassured knowing the staff treat their pets like family—often seen in the video updates sent out of them playing or cuddling.
That goes with a great selection of food, treats, beds, harnesses, and toys—all laid out in an easy-to-navigate setup. One drawback here is that a few owners have noticed that the accessories mostly fit dogs of bigger sizes, with limited options for smaller ones.
It helps that employees are quick to assist—offering to find specific products or suggest alternatives when something’s out of stock. This usually happens with those looking for special diet foods, which the shop unfortunately doesn’t carry.
What makes it better is their pet boarding services and home visits. Locals going on vacation trust the team to keep their fur babies safe and well-fed while they’re away, be it just for a night or an entire week.
Staff truly cares and fur babies look brand new after grooming
“They’re the best day care in Sydney in my opinion. I’ve been taking little Mocca there for over three years, not only for the high quality service, but because all of the staff truly cares about our fur babies. They show true love, care and integrity which is essential to me! He also gets his groom there and always looks brand new after this!”
- Santiago Ae, Google Review
Huge selection of everything you need and plays with our cats
“This is a great local pet store and we have been coming to Paw4Friends for years. Always friendly staff and huge selection of everything you would ever need! Paw4Friends also look after our cats – depending on how long we are away we use them for either day visits or overnight stay. They always spend timing playing with our babies and send pics and videos which is really great. Fantastic service!”
- Jason McAuliffe, Google Review
5. Happy Paws Pethouse
Address: Shop 30, Oscar St (Chatswood Village)
Phone: +61 2 8959 0142
Business hours: Monday-Sunday, 10:00 AM to 7:00 PM
When it comes to pet food, Happy Paws has a wide range of dry and wet options to offer— from freeze-dried treats and teething bars to all kinds of tasty snacks. As for everyday essentials, customers shop for supplies, accessories, and stylish outfits both online and in-store.
People are generally satisfied with their purchases, but feedback on the grooming services (starting at $100) is more mixed. While some shared positive experiences, others reported dogs returning stressed or unevenly groomed—particularly larger breeds.
The good news is that for owners who can’t take their pets to vaccinations or check-ups, Happy Paws is happy to step in. Though the shop doesn’t name their partner veterinary hospitals, clients appreciate the safe drop-off and pick-up of their fur babies.
Moreover, many find their pet boarding and day care fees affordable. With the former ranging from $38 to $70 and the latter only $8 to $10, cat and dog moms or dads feel at ease knowing their furry friends have a clean, comfortable space to stay.
Thrilled with the service, supplies, and premium pet food
“Absolutely thrilled with the service and selection at Happy Paws Pethouse! From grooming supplies to premium pet food, they have everything my furry friends could ever need. The staff goes above and beyond to ensure a positive shopping experience. I wouldn’t trust my pets’ needs to anyone else. Five stars without hesitation!”
- Rui, Google Review
Staff took really good care of my dog
“I dropped my dog off for day care service when I was away 3 days of the week. My dog always looks happy and healthy on pick up. He even remembers his carer from the shop when we take him out for a walk in the area. The staff took really good care of my dog. Highly recommend!”
- Amy N., Google Review