The 5 best pet shops in Melbourne for quality food, fun toys, grooming, and more
As fur parents, nothing matters more to us than seeing our pets happy and healthy. That means feeding them well, rewarding their tricks with yummy treats or fun toys, and making sure the basics—like grooming and nail clipping—are never forgotten.
Wouldn’t it be better if we could find all of it in one spot? No rushing back and forth or leaving them behind—just ticking off the shopping list in the same place where they enjoy a relaxing, much-needed pamper day.
That’s exactly what the best pet shops in Melbourne have to offer. With neat, fully stocked aisles of quality food and accessories, plus a dedicated grooming space, your fur babies’ needs are covered from head to tail!
| How much do pet shops charge in Melbourne? Pet shops in Melbourne charge around $80 to $108 for a full groom, with add-ons like nail clipping or face tidies priced between $15 and $20. Meanwhile, essentials like toys and quality pet food start at $5 and $20, respectively. |
1. Petbarn
Address: Sunshine Square, Unit 14A/484 Ballarat Rd
Phone: +61 3 9966 0800
Business hours:
- Monday-Friday, 8:30 AM to 6:00 PM
- Saturday, 8:30 AM to 5:00 PM
- Sunday, 9:00 AM to 5:00 PM
With branches across Melbourne—including Richmond, South Yarra, and Malvern—there’s no doubt Petbarn is one of Australia’s most recognizable pet retailers. The Sunshine Square store is a standout, though, for its wide range and clearly knowledgeable, animal-loving staff.
Clients like that the products are of great quality, too, and that employees give effective advice with friendly, helpful assistance. Some just don’t like it when they reschedule dog wash, grooming, and puppy school appointments without notice due to understaffing.
The good thing is, shopping for essentials—like pet food, bedding, wardrobes, and more—can be done online with same-day delivery or in person at their clean, fully stocked shop.
Fur parents also favor Petbarn’s focus on trusted vet brands such as Royal Canin, Pro Balance, and Nosh.
That said, others have mentioned that prices, especially for toys and pet fish products, are two to three times higher than at other places. What’s nice is that they offer value bundles starting at $14, and regulars with a membership get 20% to 50% off all purchases.
Helpful staff and quality products—from treats to bedding and all in-between
“Come down and visit sunshine’s Petbarn for all your furry furbaby needs. From treats, to bedding and all in-between, Petbarn can cater for all your needs and provide you with great quality products. The staff there, especially a young staff employee member by the name of Ian works there, he was brilliant. Ian was very helpful with a bright and bubbly personality, that went beyond his means in helping us out with all our dogs needs.. we look forward to coming back to Petbarn in sunshine on Ballarat road, Melbourne for all our pet care needs.”
- Courtney Moore, Google Review
Fully stocked, clean, and helpful assistance
“This store is my favourite shop for everything my fur babies need and deserve. Fully stocked neat and clean makes you want to spend up on my fur babies so many choices. Ladies were helpful with assistance of me trying NOSH…btw my Cavoodle loves it and I’m buying it now so thanks for your advice and excellent service.”
- Felicity, Google Review
2. Petstock
Address: 65-79 Moray St
Phone: +61 3 8595 6121
Business hours:
- Monday-Thursday, 8:00 AM to 6:00 PM
- Friday, 8:00 AM to 7:00 PM
- Saturday & Sunday, 9:00 AM to 5:00 PM
Pet parents visiting South Melbourne’s Petstock to pick up goods and supplies appreciate the variety, spacious layout, and sensible prices. Even the pups appear to love dropping by, bouncing excitedly for the friendly staff who remember their names and give them free treats.
Most products are dedicated to cats and dogs, including wet food priced from as low as $1.17, blankets from $20, and chewable treatments from $26.68. There’s also a small section for birds, but a few clients found the employees not so informative about it.
Their DIY Wash, puppy school, adoption, and pet ID tag services make up for it, though. People are all for the elevated tub where they can bathe their pets themselves, the professional training team, the care they show to homeless pets, and the unique collar designs.
Many online shoppers also stand by for the shelf price drops—usually announced on the website—that save them anywhere from $0.54 to $30.50. Reputable brands like Greenies, Black Hawk, Bell & Bone, and Ivory Coat have been featured in these sales.
Large area, diverse selection, and kind staff
“Pet pet shop in the area. It’s quite large with a very diverse selection of food, toys, dog bones, blankets pillows and more. Staff are kind and always happy to see fur-babies come through the door. There’s a howl of treats on the counter for you to try out and often even give free trial baggies of food. Really like it, they do free delivery of course orders over $50 but I like going in.”
- Adam Eklund, Google Review
Friendly staff remember my dog’s name, spacious, and convenient pet wash
“I absolutely love this pet shop! The staff are incredibly friendly and always remember my dog’s name, which makes every visit feel personal and welcoming, they also give her treats. The shop itself is spacious, clean, and well-organized, so it’s easy to find what I need. Recently, they opened a pet wash, which I used for the first time, and it was fantastic! It’s super convenient, affordable, and left my dog looking and smelling great. Highly recommend this place for all your pet needs!”
- Paul Bower, Google Review
3. Habitat Pets
Address: 175 Macaulay Rd
Phone: +61 3 9326 4737
Business hours:
- Monday-Friday, 9:00 AM to 6:00 PM
- Saturday, 9:00 AM to 5:00 PM
- Sunday, 10:00 AM to 5:00 PM
Habitat Pets’ products and services cater to dogs, cats, and small animals like mice, as well as fish, birds, reptiles, and even farm animals. Clients often rely on the big brands they carry, such as Orijen, Prime100, Taste of the Wild, and Hill’s Science Diet.
Online or in-store, pet parents commend the great selection, with polite, knowledgeable staff and helpful customer service guiding them through it. But naturally, only physical visitors can take advantage of the on-site grooming studios and convenient DIY dog wash.
Another highlight is the 30-minute Click and Collect that gets online orders ready for pick-up in half an hour—no extra fees, just proof of purchase. What frustrates some is Habitat’s supposedly budget-saving price match, where the shipping fee is said to defeat the purpose.
Even so, there are those who find their prices and same-day delivery charges lower than those at other stores. For instance, prescription dog food starts at $6, cat treats at $3, mouse mazes at $9.99, and fish tank upkeep at $14.99—all delivered within the day for just an additional $10.
Great company and much cheaper than other stores
“Great company! I realised I had run out of my dogs food on a Saturday morning and found it online at Habitat Pet Supplies, much cheaper than other stores and with cheap same day delivery. I had it 2 hours later! They also included a couple of freebies and drew a cute paw print on my invoice. Highly recommend.”
- Erica Schulz, Google Review
Huge range, good prices, and friendly, helpful staff
“Habitat has a huge range, the prices are good, and the staff are friendly. They were really helpful when I was looking for a coat for my dog, and made sure I got the right fit for her.”
- Cherie Green, Google Review
4. Nekopia Pets
Address: 197 Victoria St
Phone: +61 435 062 181
Business hours:
- Monday-Friday, 10:00 AM to 6:00 PM
- Saturday & Sunday, 10:00 AM to 4:00 PM
Nekopia Pets is a place for cat and dog owners. Whether browsing the website or at the shop, customers are consistently impressed by the many choices of toys, accessories, food, and treats—offered at competitive prices with a nice, easy, and warm shopping experience.
Among their best sellers are the Cat Delights cups ($3.50), Prime SPD slow-cooked functional dog diet ($5.99), freeze-dried chicken breast ($18.99), and Ruffwear dog harness ($69.95). Fur parents who bring their pets along say they love visiting the store, too.
Part of the reason is the staff’s readiness to assist, along with reliable customer service that ensures online orders arrive on time. However, there have been reports of impatience with price inquiries and disappointment over the no-return policy for incorrect wardrobe sizes.
Still, clients keep coming back—others for years—after seeing their fur babies happy in their dresses or enjoying a fresh, post-groom look from a dematting session. Not to mention the wet food and dental care products that help unwell pets feel better.
Always ready to offer advice, well-organized store, and carries a wide variety
“I absolutely love this Nekopia! She is incredibly knowledgeable and friendly, always ready to offer advice and assistance. The store is well-organized, making it easy to find everything I need for my furry baby. It carries a wide variety of high-quality Japanese treats, pet foods, toys, and accessories, ensuring I can always find something perfect for my fur baby!”
- Jasmine, Google Review
Pretty little clothes, nice staff, and my cats love the wet food
“One of my favorite pet store in Melbourne. It has so much choices of cat food and pretty little clothes. The staff is nice and professional, she could recommend the wet food for my cats and my cats loved them every time!”
- Scarlett Lu, Google Review
5. Monte & Co
Address: 433 Collins St
Phone: +61 481 270 887
Business hours: Monday-Friday, 12:00 PM to 5:00 PM
Most pet owners order from Monte & Co online, opting for either curbside pickup or home delivery. The latter draws more praise—thanks to its on-time arrival with careful packaging, thoughtful handwritten notes, and free treats.
The only problem a few clients had with the former was locating the physical store, but responsive customer service guided them there without trouble. Then again, Monte & Co has yet to offergrooming services, which many look forward to.
Products—mainly for dogs—are grouped into Eat, Sleep, Dress, Walk, Play, Travel, Groom, and Clean. That includes bowls and toys from $15.95, cooling blankets from $94.95, jackets and grooming brushes from $29.95, collars from $42.95, and trekking boots from $74.95.
Fur parents vouch for the luxurious feel of each one, even calling them a game-changer in long road trips, cooler weather adventures, and more. It’s these same qualities that have turned first-time shoppers into regular customers who trust they’ll be treated well every time.
Quality product—beautifully packaged with little surprise treat
“Harvey is all set for the cooler weather adventures with his Huskimo Buller Jacket. Quality product and outstanding service. It arrived beautifully packaged with a little surprise treat for both Harvey and his brother which they loved. Thanks for all the help with sizing and extra thoughtful touches.”
- Alexia Mitchell, Google Review
My dog loves the high-quality clothes and staff are nice
“The most incredible service!! Celine was one of the nicest people I’ve interacted with. She truly went above and beyond. The clothes are SUCH high quality and my dog loves them! We got the Gangsta Puffer Jacket, the All Weather Trekking Boots, the Mt Baw Baw Hoodie and the Designer ‘Trench Style’ Raincoat. My Toy Cavoodle is a size 46cm for the clothes and size S for the boots. The packaging was incredible. Thank you again for such a positive experience!”
- Rachel Satyendra, Google Review