mortgage-broker

The 5 best mortgage brokers in Melbourne to help with buying, investing, and refinancing

  • Proven experience: When navigating Melbourne’s competitive property market, experience really does count. So we searched for brokers with a history of successfully helping clients secure great deals—be it for first-home buyers, seasoned investors, or cautious refinancers.
  • Range of loan options: One or two lender choices just aren’t enough. We picked those who work with a wide network of banks and non-bank lenders, giving you access to competitive rates, flexible terms, and niche loan products.
  • Client reviews: Brokers consistently praised for communication, responsiveness, and problem-solving skills earned a spot on our list. Wanting to see how they perform in real-world situations, we relied on positive online reviews and word-of-mouth recommendations.
  • Fee and commission transparency: It’s easier to trust professionals who are upfront about how they’re paid. Rest assured with these brokers, you’ll know if they charge any additional fees or what to expect from the start of the process to settlement.
  • Personalized service: We figured you’d need more than the right loan—your goals and circumstances matter, too. Our list highlights brokers who listen carefully and adapt their advice to every type of buyer, ensuring the best possible outcome.

Before buying your first home, investing in property, or refinancing to save on repayments, it’s important to think about what truly works for you. That means finding the right loan, competitive rates, and smart, flexible terms so financial troubles never keep you up at night. 

But in today’s strict lending environment, with its endless paperwork and meticulous credit checks—not to mention the rising prices and market competition—giving up can sometimes feel like the more practical choice. Just buy, invest, or refinance next year, right? 

Then it’s not until that ‘next year’ turns into five, and you realize you’ve been putting it off for too long. Enter the best mortgage brokers in Melbourne, whose knowledge, connections, and guidance can help turn your plans into reality. 

How much do mortgage brokers charge in Melbourne? 

Mortgage brokers in Melbourne don’t charge clients directly; they receive an upfront commission from the lender of about 0.46% to 0.65% of the total loan. In rare cases like complex or specialized loans, they may charge a fee, starting at around $200. 

1. Accession Finance 

accession-finance

Address: 4/84 Ferguson St, Williamstown

Phone: +61 3 9397 2824

Business hours: Monday-Sunday, 24 hours 

Website 

Facebook 

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Better interest rates, stress-free mortgage refinancing, and simpler home loans are just some of the things Accession Finance’s clients thank them for. One was especially grateful for how the broker’s support helped her and her husband secure their dream land and home. 

It’s also worth noting that a handful of these individuals and couples initially felt anxious, but the team’s reassuring and informative approach put them at ease. All questions are answered clearly, with the client’s best outcome always the priority. 

Among the lenders Accession compares are Allianz, Commonwealth Bank, Westpac, St. George, and NAB Broker. While most appreciate the variety, a few found certain loan paperwork too complicated or experienced unhelpful service from recommended banks. 

Fortunately, the brokers were quick to discuss alternative options, giving clients different routes to consider. This problem-solving skill is one reason why others return, confident they’ll have guidance from application and document gathering through to settlement. 

Pros

  • Proven client achievements 
  • Reassuring, informative approach 
  • Lender variety 
  • Supportive, solution-driven brokers 

Cons

  • Certain complicated loan paperwork
  • Occasional unhelpful banks 

    Supportive, knowledgeable, and efficient—helped us secure our dream land and home 

    “Tim has gone above and beyond for us! No matter how many questions or calls/emails a day he answers every one and is always there helping you every step of the way. He is so supportive, professional and knowledgeable! Tim is so invested & generally cares so much about your outcome. He has helped us so much to secure our dream land & home and we are so grateful to have him as our broker. He has made everything happen for us and made the process so easy, stress-free & positive. He has your best interest at heart! My husband & I have dealt with a few brokers in the past but no one has been so amazing and efficient as him! He is the best in the business I couldn’t recommend him enough! Absolutely outstanding customer service!” 

    Informative, put our minds at ease, and made our home loan simpler 

    “Wish I could give Accession Finance 10 stars! Tim, Viet & Stacey were incredible, they were extremely informative and kept us up to date every step of the way. They were quick to put our minds at ease and made the process of financing our home loan simpler. If you are looking to buy your first home or even second definitely do yourself a favour and contact Tim and his team.”

    2. What If We Finance 

    what-if-we-finance

    Address: Level-14/333 Collins St

    Phone: +61 3 8804 1354

    Business hours: Monday-Sunday, 8:30 AM to 9:30 PM 

    Website 

    Facebook 

    Instagram 

    Many clients who’ve turned to What If We Finance are first-home buyers, for whom the process was simple and stress-free. Brokers are said to know everything about home loans—providing valuable insights, alongside access to over 40 lenders and more than 2,200 loan products. 

    Their knowledge and expertise don’t stop there, though. Client experiences reveal that the team takes the time to understand your goals, assess your borrowing power, and educate you on paying off loans faster—be it for home, investment, refinance, or self-employed loans. 

    As if that’s not enough, they have a 99.85% loan approval rate, too—with finance pre-approvals often received in a matter of days. However, there were reports of missed verbal timeframes or incorrect details in loan structure that required paperwork to be resubmitted. 

    Still, clients are drawn to their credibility as an MFAA (Mortgage and Finance Association of Australia) member. They also like the convenience of consultations that can be arranged at home, online via Google Meet, or in What If’s Melbourne office—even as late as 9:30 PM. 

    Pros

    • Specialty in home loans 
    • 40+ lenders
    • 2,200+ loan products 
    • All-in-one mortgage guidance 
    • 99.85% approval rate 
    • MFAA member 

    Cons

    • Missed timeframes 
    • Occasional loan structure errors 

      Acted in our best interest—knowledgeable, assessed our situation, and guided us

      “We’ve worked with Spiro and the team in What If We Finance for our first home, and our experience has been outstanding. Spiro is incredibly knowledgeable everything about home loan, the available lenders and always provides valuable insights in our first home journey. He’s very responsive and professional, making the entire process smooth and stress-free. Assessed us with our borrower’s financial situation, compared different loan options, and guided us through the application process, always acted in the our best interest. Overall, Spiro is a top-notch mortgage broker everyone needs. Highly recommended for anyone looking for assistance in home loans.”

      Compared major lenders, informative, and secured finance pre-approval 

      “What if We finance supported me in purchasing my first home. Thanks to the information and support offered by Spiro and his team, I was able to secure finance pre-approval which gave me the confidence to make offers. From the beginning of my property search I knew how much the banks would lend me VS what I could afford, and what was within my lifestyle. Spiro is extremely informative and patient with my many queries, making sure there were no surprises along the way. During the settlement process, I felt very assured by this team that all would go smoothly. Not only that, the offer they secured from the bank was the best possible option, comparing across all major lenders. I would highly recommend this team for anyone looking to purchase a home.”

      3. Axton Finance 

      axton-finance

      Address: 114 Auburn Rd, Hawthorn

      Phone: +61 1300 706 540

      Business hours: 

      • Monday-Thursday, 8:30 AM to 8:00 PM 
      • Friday, 8:30 AM to 6:00 PM 
      • Saturday, 9:00 AM to 12:00 PM 

      Website 

      Facebook 

      Instagram

      Named among the Top 20 Brokerages in Australia by MPA Magazine, Axton Finance has made mortgage the least stressful part of many home buyers’ and refinancers’ journeys. Their clear, easy-to-follow explanations and step-by-step support play a big role in it. 

      We’re talking no complicated terms, timely updates, hands-on document assistance, and tailored advice from the friendly yet professional team. These not only cover home loans, but investment, commercial, and SMSF (Self-Managed Super Funds), as well. 

      On the other hand, even with over 20 years in the industry and a 97% loan approval rate, those who faced loan rejection expressed doubts about their trustworthiness. A few went as far as switching brokers, feeling that the team’s expertise was more show than substance. 

      The good thing is they charge no service fees. Instead, they’re paid through commissions from the 35+ major banks and lenders clients can choose from—including Connective Home Loans, Bank of Melbourne, ANZ, and Pepper Money. 

      Pros

      • Top 20 Brokerages recognition 
      • Clear explanations
      • Hands-on support 
      • Tailored advice for different loans 
      • No service fees 
      • Access to 35+ lenders 

      Cons

      • History of loan rejection 
      • Clients switching brokers 

        Secured our home loan for us—professional and exceptional assistance with documents

        “How lucky we are to have Nicole Campbell from Axton Finance as our broker. We will be forever grateful for Nicole’s advice, support and efficiency in securing our home loan for us. Nicole is professional, thorough and knowledgeable in her field. She was so incredibly understanding and such a great listener that we knew she was the right person for us. Her communication with us along the journey was outstanding. The assistance with documents and the formal process was exceptional. Nicole is such a warm, friendly and lovely human being!”

        Assisted in the refinance of our apartment and advocated for us every step of the way

        “Great mortgage broker! Joyce assisted my partner and I in the refinance of our existing apartment and using the equity to purchase our new home. Joyce was positive, knowledgeable and personable, and explained processes and requirements so they were easy to understand. She always responded to my questions in navigating the process, and advocated for us every step of the way. Joyce has been excellent to work with and I would highly recommend her as a broker!”

        4. Mel Finance 

        mel-finance

        Address: 28/303 Collins St

        Phone: +61 1800 941 947

        Business hours: 

        • Monday-Friday, 8:30 AM to 7:00 PM 
        • Saturday, 9:00 AM to 2:00 PM 

        Website 

        Instagram

        A lot of clients remember Mel Finance for the friendly nature, clear communication, and patient approach of sole broker Lumbini Wekunagoda. For them, these qualities helped them refinance or buy their first home with confidence, ease, and a better understanding of the process. 

        An MFAA-approved broker, it’s no surprise people are also impressed by the honesty and high level of work ethic shown to them. The quality and accuracy of Lumbini’s loan submissions even earned the company recognition as an Elite Broker by Commonwealth Bank Australia (CBA).

        Let’s not forget the deep market knowledge that inspired others to trust Lumbini with their investment, bad credit, and self-employed home loans. Add to that the 47 lenders to choose from such as SunCorp, La Trobe Financial, Citi Bank, and ING Direct. 

        Moreover, most clients speak highly of the responsiveness and consistent updates. 

        But some did note a lack of ongoing support—for instance, being promised monthly check-ins but hearing nothing for three months. 

        Pros

        • Friendly, patient broker 
        • Easy, well-informed process 
        • High work ethic & honesty 
        • Elite Broker recognition by CBA 
        • Deep market knowledge 
        • 47 lenders 

        Cons

        • Inconsistent monthly check-ins
        • Lack of ongoing support 

          Secured my first home—incredibly patient, always happy to help, and professional

          “As a 26-year-old who recently moved to Melbourne to kickstart my career in financial services, buying my first home felt like a daunting task. I had been thinking about it for a while, and thankfully, I had Lumbini by my side to make it happen! Lumbini was absolutely fantastic throughout the entire process. He was incredibly patient, explaining all the technical details in a way that made sense—ensuring I felt confident and informed every step of the way. No question was too small or silly; he was always easy to reach and happy to help whenever I needed clarification. Thanks to Lumbini’s expertise, I was able to secure financing and purchase my first home, and I couldn’t be more thrilled! His professionalism and dedication are unmatched, and I can’t recommend him highly enough.”

          Most approachable, work ethic is next to none, and good with follow-ups

          “I recently had the pleasure of meeting and using the services of Lumbini for getting a competitive Investment loan. I contacted a few brokers but settled on Lumbini as he was most articulate, approachable as extremely honest . His work ethic is next to none and was able to quickly get things sorted out with minimal fuss. He is good with his follow ups and ensured I was kept updated with how things were progressing. Highly recommended and I will again be using his services in the near future.”

          5. Yellow Brick Road Carlton

          yellow-brick-road-carlton

          Address: Suite 2, Level 2/200 Lygon St, Carlton

          Phone: +61 3 9448 8333

          Business hours: Monday-Friday, 9:00 AM to 6:00 PM 

          Website 

          Facebook 

          Instagram

          Yellow Brick Road has a history of making dreams come true for those looking to refinance, buy a home, or purchase an investment property. Clients often credit the success to the team’s expertise, hard work, and eye for the best deals in the market. 

          Some even return for the second time or have worked with the brokers for years. Among the reasons—beyond securing the loan the first time—are the great advice, responsiveness, and the way everything, including paperwork, becomes easier in their hands. 

          Another perk is tapping into over 35 lenders, from AMP to Resi to Bankwest, and teaming up with financial planners for extra support. It is through this variety and collaboration where clients get to compare thousands of options and find the one that matches their needs. 

          On the downside, others mentioned frustration over mix-ups with property size requirements. An example is a first-home buyer who was told a house under 40sqm would be fine with the lender, only to later discover it wasn’t—leading to wasted time and missed sale opportunities. 

          Pros

          • Track record of success 
          • Expertise & market knowledge 
          • Repeat & long-term clients 
          • Simplified process & paperwork 
          • Access to 35+ lenders 

          Cons

          • Property size requirement mix-up 
          • Missed sale opportunities 

            Made my dream happen—worked tirelessly and talked me through the process

            “I can 100% say that Louis is absolutely THE BEST broker that you could ever have the pleasure of dealing with! My situation was a little complicated, but Louis worked with me every step of the way to ensure my dream became a reality! He talked me through the process  of using equity and was nothing short of amazing through the whole process! He saw my dream, with me from start to end and worked tirelessly to make it happen! If you need a little magic to secure your dream, Louis is your man! I would never use another broker and will be straight back to Louis when I am ready to buy my next house! He made me believe in my dreams!”

            Great advice, straightforward home loan process, and very responsive 

            “Working with Yellow Brick Road Carlton was an absolute breeze. Aleks was fantastic! Very professional and knowledgeable. He gave us great advice and made the process of getting the right home loan incredibly straightforward. He was very responsive with clear communication. This is the second time Aleks has secured a loan for us, and we continue to be impressed by his expertise. We would absolutely recommend Aleks.”

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