The 5 best mortgage brokers in Brisbane for home loans, refinancing, and investment lending
Almost every adult I talk to about loans says that they’re never easy. Between contemplating whether to get one or not and finally going through it, it can feel like being caught in a whirlwind of forms, numbers, and choices.
Sure, enjoying the home you spent it on, paying off a smaller loan through refinancing, or profiting from your property makes it worth it. But keeping up with payments—or doubting if it’s the right loan—can still weigh on you.
So we’ve made a list of the best mortgage brokers in Brisbane to ease your burden. Any of the five experts below can connect you with trusted lenders, handle the paperwork, and guide you toward a faster, smoother loan approval.
How much does it cost to hire a mortgage broker in Brisbane?
Hiring a mortgage broker in Brisbane usually won’t cost you anything, as they’re paid by the lender through commissions. This typically includes an upfront commission of 0.46%–0.65% of the loan amount, plus a smaller ongoing fee while the loan remains active.
1. Hunter Galloway
Address: Level 10/179 N Quay
Phone: +61 7 3554 1015
Business hours:
- Monday-Friday, 7:00 AM to 9:00 PM
- Saturday, 8:00 AM to 5:30 PM
With a 97% loan approval rate and access to 30+ banks and lenders—including People’s Choice Bank, ANZ, and Suncorp—it’s no surprise that Hunter Galloway has made over 2,000 customers happy. Many are first- or second-home buyers; others are refinancing or investing.
Special thanks often go to brokers Nathan, Alex, Rheena, and Gemma for their genuine concern, patience from day one, and clear, regular communication. Together with the rest of the team, they make smooth and stress-free loan processes possible for clients.
People also feel lucky to have them on their side—one even likened them to having a calm, capable teammate.
But some have reported brokers stopping assistance due to heavy workloads, and promised four-hour responses turned out to be automated messages without human contact.
Still, they were named Broker of the Year at the 2024 Connective Excellence Awards. This kind of recognition—plus the firm’s 14 years in the industry and their website’s informative articles and videos—continues to impress clients enough to return or highly recommend them.
Patience, regular communication, and reassurance in a lengthy refinancing process
“Once again, Hunter Galloway has delivered, and then some. A huge thank you to Rheena for her patience, regular communication, and reassurance along the way in this lengthy refinancing process, as well as to Nathan and no doubt many others in the Hunter Galloway team behind the scenes who were about to successfully navigate and negotiate through a tricky scenario on our behalf, with no issues whatsoever. I now have a far more competitive interest rate than I did before, and I couldn’t have done it without Rheena, Nathan, and the team. Thank you all! I highly recommend engaging Hunter Galloway for all your home loan needs.”
– Chris Mitackis, Google Review
Clear about things, patient from day one, and felt like having a calm, capable teammate
“I can’t speak highly enough of the team at Hunter Galloway. Buying your first home can seem a bit daunting, but their straightforward guidance made every step easier. The thing I valued most was their honest advice. I had complete trust that Nathan and Alex were steering us in the right direction. They were super clear about things and guided us on making the right decisions. They were patient from day one and their communication was top shelf – they checked in proactively, keeping the process moving and connecting us with other services we needed along the way. It felt like having a calm, capable teammate on my side. Their resources and library of articles and videos answered the random questions that pop up after hours. Between that content and the team’s support, I always knew what was next and why. So impressed, genuinely. If you want a broker who’s patient, transparent, and on top of the details, I highly recommend Hunter Galloway.”
– Stephen Moylan, Google Review
2. Mint Equity
Address: Level 4/580 St Kilda Rd
Phone: +61 1300 006 468
Business hours: Monday-Friday, 9:00 AM to 5:00 PM
Given that Mint Equity’s head office is in Melbourne, Brisbane-based clients coordinate with their assigned brokers via Skype, phone calls, texts, and emails.
The team’s constant communication and prompt responses reassure clients that they’re well looked after, despite the distance.
Face-to-face meetings can still be set, though, like in a cafe or at home. At every appointment, their extensive knowledge, tireless work ethic, and attention to detail in taking care of everything—from paperwork and application to overseeing the final settlement—stand out.
Plus, Mint’s services are free, paid by the lender. Be it a home, refinance, investment, or even business loan, the “Big Four” Australian banks (Commonwealth Bank, ANZ, Westpac, and NAB), as well as second-tier lenders like St. George and ING, are among your 50+ options.
A few clients were just let down when the company “ghosted” them right before applying for a mortgage, leaving them to deal with the bank alone. Yet, many stayed long-term after securing the best deals—one of them has stayed until refinancing a house bought seven years ago.
Shared their knowledge, punctual communication, and we felt genuinely valued
“We’re not big finance people, but Zac, Brad, and the team at Mint Equity have been absolute legends—guiding us every step of the way from purchasing our first home 7 years ago to refinancing now. They’ve always taken the time to share their knowledge, explain the process clearly, and make us feel competent and confident in what can otherwise feel like a foreign world. Even though we’re small fish in the finance pond, we’ve always felt genuinely valued and cared for. The team’s communication has been punctual, clear, and reassuring throughout. We can’t recommend Mint Equity highly enough—they’re professional, personable, and truly have your back. Thanks for everything!”
– Laura Stockwell, Google Review
Always contactable, work ethic made things simple, and incredibly knowledgeable
“From start to finish, Zac has been nothing short of exceptional. He was always contactable, always returned calls promptly, and showed genuine care and commitment to helping us secure the best possible deal. What could have been stressful was made simple – all because of Zac’s expertise, attention to detail, and tireless work ethic. If you’re looking for someone who is reliable, transparent, incredibly knowledgeable, and genuinely passionate about helping his clients succeed, Zac is your guy. Thank you, Zac and Mint Equity – you’ve got a client (and fan) for life!”
– Rohan Hodgson, Google Review
3. Madd Loans
Address: 12 The Corso, Seven Hills
Phone: +61 7 3899 0009
Business hours:
- Monday-Friday, 7:00 AM to 9:00 PM
- Saturday, 8:00 AM to 5:00 PM
Many clients credit the Madd team for helping them own or refinance their first home, grow their investment portfolio, and secure quick loan approvals (some with pre-approvals in just 24 hours). They say the brokers truly offer full support, invaluable advice, and genuine care.
Others especially appreciate how it feels like a partnership, where they’re not just another file, and consultations are warm and professional. Not to mention the team going above and beyond—answering after-hour emails, sorting financials to be “lender-ready,” and more.
However, there were reviews mentioning “all talk, no action” on the brokers’ part, like promising lender updates but keeping clients waiting with no follow-up. Madd Loans’ 50+ bank partners make up for it, alongside informative YouTube videos that guide clients’ decision-making.
The Loan Repayment, Borrowing Capacity, and Pay Your Own Mortgage calculators have proved useful, too. Applicants who’ve tried them on the website share that the tools’ detailed repayment breakdowns and loan estimates clarified what to expect and made planning easier.
Amazing support in purchasing our first home, excellent advice, and really helped us
“Madd have been an amazing support in us purchasing our first home. Alex and Costa have been so supportive, provided excellent advice, and really helped us get our purchase across the line. I don’t know how we would have achieved this without them. If we are ever looking to move or invest in the future we will be giving Madd a call straight away. Can’t recommend them enough!”
– Sharelle Taylor, Google Review
Couldn’t have done it without the team—guided, supported, and worked around the clock
“From start to finish Cathie, Suzy & George went above and beyond. They work around the clock to ensure you are guided and supported throughout the whole process. We just moved into our first home and we could not have done it without the team at MADD!”
– Vanessa Friscia, Google Review
4. Crew Financial
Address: Level 19/10 Eagle St
Phone: +61 1300 350 777
Business hours:
- Monday-Wednesday, 7:00 AM to 6:30 PM
- Thursday & Friday, 8:45 AM to 6:30 PM
One of the first things to know about Crew Financial is their knack for tailoring support to each client’s goals and circumstances. For instance, a sole trader without a full year of financials still secured a refinance loan (at a better rate), thanks to broker Brett’s smart workarounds.
Also, being a team of finance specialists in aviation, healthcare, and for expats, employees in these fields find it easier to navigate the loan process. In fact, an airline pilot’s loan got approved within an hour of submission—a testament to their efficiency and expertise.
Let’s not forget the brokers’ quick responses and down-to-earth way of explaining things so that even first-timers are able to understand. That said, certain team members came across as unprofessional, causing discomfort to some clients for speaking poorly of their colleagues.
On the bright side, a lot of property buyers and investors have returned for a second or third time. They’re drawn to the Review-Prepare-Present system—beginning with credit checks, then rate comparisons across 20+ lenders, before finalizing the process on their behalf.
Tailored to my unique needs and swift results—my loan was approved within an hour
“As an airline pilot, time is of the essence, and having efficient financial services is paramount. Rick Garner at Crew Financial not only meets but exceeds expectations in mortgage broking. Rick’s expertise and professionalism are unparalleled. What sets Rick apart is his ability to deliver results swiftly and effectively. Remarkably, my loan was unconditionally approved within just one hour of submission—a testament to Rick’s proficiency and the seamless process he orchestrates. Throughout the entire journey, Rick provided personalized guidance and unwavering support, keeping me informed and empowered at every turn. His commitment to finding tailored mortgage solutions tailored to my unique needs is truly commendable. For those seeking top-tier mortgage broking services, Rick Garner and Crew Financial are the clear choice. Their expertise, combined with a swift and stress-free experience, earns them my highest recommendation.”
– Nick AbcPlane, Google Review
This is the second time—explains clearly and ensures we’re always in the best position
“I cannot recommend Brett at Crew Financial highly enough! From start to finish, he always goes above and beyond, putting in 110% to make sure we’re looked after. This is the second time we’ve worked with Brett, and the level of care, professionalism, and commitment he shows each time is outstanding. He makes the whole process stress-free, explains everything clearly, and ensures we’re always in the best possible position. Also a special mention to the Settlement Coordinator, Carlo, whose support and attention to detail made the process seamless. We’ll definitely be back for a third time when the need arises.”
– Joshua Wrigley, Google Review
5. Smart Mortgage Corp
Address: 22 Brereton St
Phone: +61 7 3195 7299
Business hours: Monday-Friday, 9:30 AM to 6:00 PM
Having worked in some of the biggest banks in Australia, there’s no doubt about the knowledge, experience, and forward-thinking approach of Smart Mortgage’s brokers. These are actually qualities clients themselves often mention when sharing their experiences.
Starting with Sabrina, said to always anticipate potential issues before they arise, and Levia, known for keeping up with the latest lending policies. Then there’s Eric, trusted to guide clients in the right direction, and Ivy, recognized for her commitment to finding the best deals.
As a team, these positive traits sometimes overlap, especially since they cater to everyone looking to buy a new home, refinance an existing loan, or invest in property. So, no matter who the broker is, clients enjoy good rates and outcomes with any of the 40+ banks on their panel.
A couple of minor drawbacks, though, are delayed responses and updates during busy periods. At the peak of the spring property season (September to November), when listings surge and many buyers aim to settle before Christmas, document follow-ups took longer for some.
The best broker—always suggests the best option and points us in the right direction
“Eric at Smart Mortgage is the best broker we’ve had. He always check and suggest the best option/solution for us. Unlike dealing with other brokers, we don’t need to worry about doing any research ourselves as we can leave it for Eric to point us in the right direction. Thanks very much Eric!”
– Golf T., Google Review
Up-to-date with latest lending policies, dedicated, and a proactive mortgage broker
“I highly recommend Levia from Smart Mortgage Corp. I’ve worked with her twice now, and both experiences have been outstanding. Levia is exceptionally knowledgeable and always up to date with the latest lending policies. Her communication is clear, timely, and professional—she keeps you informed every step of the way. What truly sets her apart is her dedication; she consistently goes above and beyond to ensure everything runs smoothly. If you’re looking for a reliable and proactive mortgage broker, Levia is the one to call.”
– David Vu, Google Review